Michelina’s Salon Spa Boutique is providing an environment for growth, learning and support, leading to a greater good for all, increased loyalty, sales and profits. How do we grow a company? Why do our guest love coming here? How can we keep Staff longer? What do people really want from their career? These are questions we hear often and I believe the answer is simple. People want to be part of a business that provides them the service they deserve and provides their staff opportunities to grow, that acknowledges success, and has a clear path for the future. “Creating opportunities for our guest and a system for advancement for our team within our salon/company” With the support of each other the possibilities of growth in our careers are endless… • Associate Training Program • Vacation Benefits • Education Benefits • In-House Education • Stock Options • Mentoring and Coaching • Strategic Marketing So we present opportunities for our guest to have choices for their services they desire to enjoy. Our Associate/Level System allows our guest the ability to move freely to any of our service providers. When a service provider graduates from salon/spa academy they are qualified by the state. In some ways, it is like receiving a “bachelor’s degree” in their field. When a service provider decides to join our salon/company with our associate program, they are making a decision to receive the equivalent of a “master’s degree.” This is why we train only the best and the brightest! This Associate/Level System Advancement is specific to the salon & spa industry, and provides the formula and structure you can use to create an internal advancement structure, something clear and specific that provides current employees and new hires a clear understanding of the process of growth within the company. The Associate/Level System also gives our guests opportunities to select the price range that fits their budget. These levels are the result of the service providers achievements, which are determined by their experience in our salon/company, knowledge of the business, level of advanced training they have received, and the client demand for their time and services. Service providers vary in terms of advanced training and years of experience. Please note that prices depend on the service provider’s level. We pride ourselves on our continued/advanced education and believe this is what sets us apart. Based on education, experience and demand the stylist level will increase, which in turn increases that individual’s prices. Prices for all salon and hair services vary depending on which member of our staff provides your services: (New Talent, Level 1, Level 2, Level 3, Level 4, Level 4A or Level 4AA). There are many benefits of creating and implementing a level system:
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- It allows us to develop individuals goals, expectations and growth.
- It increases team retention and develops a educational culture
- It provides our guest an opportunity to choose their service providers and increase their experience within our salon/company.